Monnit's return policy and how to return a product to Monnit.
In order to return your product for an exchange or refund, you must first contact your Monnit sales representative and request a return merchandise authorization (RMA) number. You can reach your sales representative at 801-561-5555.
You can view Monnit's Return Policy Below.Return Policy - Monnit Corp.
|Acceptance & Returns
Shipments are deemed to have been accepted by the buyer upon receipt of shipment. All shipping discrepancies must be reported to Monnit Corp within three (3) business days of receipt of shipment. Returns are subject to a 15% restocking fee of the invoiced amount (excluding taxes, duties and shipping) or a minimum $50. To qualify for a refund or credit (excluding shipping, duties and taxes) buyer must contact Monnit in writing (via e-mail or post) within 30 days for a Return Merchandise Authorization (RMA). Requests for an RMA after 30 days will be evaluated on a case-by-case basis and subject to management approval. Requests for any warranty work or product exchanges require an RMA. All product returns must comply with Monnit's RMA policies. Custom products, customized products, modifications to standard products, and products altered by the customer are not eligible for return. All returns must be shipped (at buyer's expense) to Monnit's distribution center in Utah as provided in the RMA policies provided by Monnit. There is no refund on shipping and handling charges.Return Merchandise Authorization (RMA) Policy
To request an RMA number, please contact a customer service representative at 801-561-5555 or send an email to email@example.com.Shipping Address for Returns
Last Updated: October 25, 2016