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Delay in Receiving Sensor Notifications

Keywords: using monnit sensors, notifications, notification delay


Information on how long it takes to receive a notification from iMonnit.

Having a delay in notifications is not typical however there are some things that can cause this. Both Email notifications and SMS notifications are sent over SMTP. Our SMTP relay server is configured to ensure timely delivery of your notifications.

If the receiving server (your mobile phone company in the case or your SMS (text) notifications) is too busy or down for maintenance, etc. The SMTP Relay will try to re-send the message again, several times within the first hour. Then it will attempt to deliver every 4 hours until the receiving server is ready to receive for up to 2 days. After two days it is assumed the notification must have a bad address and it is discarded.

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