Welcome to the Monnit Knowledge Base

Troubleshooting tips for the MonnitLink USB Gateway and correcting any issues.

Information on what to download and install when using a USB gateway.

A description of gateway ports and how they need to be configured for accessing iMonnit and iMonnit Express.

Process for updating a Monnit Ethernet Gateway's firmware.

When trying to install the USB Gateway for the first time, some versions of Windows won’t install the correct driver for the Gateway. If this happens, you will need to manually install the USB Driver from an alternate location. Before starting, remove the gateway from the USB drive.

Step by step process for updating gateway firmware