Information on how to turn off a notification or alert
Deactivation of an alert can be necessary for a number of reasons. This article will walk you through how to disable events and deactivate an email and/or phone notification.
Deactivating an Event
Select Events in the main navigation menu.
All the events on your account will display on the page.
A green background on the event means that notification is active.
Find the notification you wish to deactivate. Select the event icon. It should shift to a white background.
The event has now been deactivated. Select the icon again to reactivate.
Deactivate Email and/or Phone in Event Notification
Pick the Events option in the main navigation menu.
On the Events page, select which event you wish to disable communication actions on.
Select the Actions tab.
Find the People to Notify Section. This section will list all users on the account. iMonnit send notifications to you in any of the following three ways: Email, SMS, and Voice. They can each be set and deactivated the same way. If the icon under any of the three modes of communication is green, that is where notifications for this event will be sent.
To deactivate, select the green icon.
A box will pop up with "No Delay" selected by default. Scroll up to select "Off" then choose the set button.
The icon will shift to gray, indicating that it has been deactivated.
If you have additional questions regarding this feature, please email us at firstname.lastname@example.org.