Linked Users - Canceling a Pending or Active Link

Linking Users to different iMonnit Online accounts can be a useful feature when the objective is to allow a User from one account to access a completely separate account without having to create a second user. While this feature is useful, there may be times when you wish to cancel that Link before it has been completed or during the pending stage. A common scenario when you might want to cancel a Link is when you have inadvertently attempted to Link a User to the account to which it is already added. Many users may inadvertently link a User to it’s own account. This article is useful in addressing this issue.


  • Log into your iMonnit Online account.
  • Select the “silhouette” icon at the top right portion of the page (or the main menu in the mobile app).
  • Select the Linked Accounts (or in the mobile app, the Accounts option with the “link icon”).
  • Select the red “X” icon to decline the pending link (or the “Remove” option if the Link was completed already).

Link Cancel
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The account Link will then be removed once the appropriate icon is clicked.

Note: A user that has a pending Link cannot be deleted. Therefore if you are attempting to delete a User with a pending Link, the Link will first have to be removed.

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