Editing a User's Notification Details

How to Edit a User’s Notification Details

Each User has a section for configuring Notification Details. These include contact details for Email, SMS, and Voice Call. This article will advise how to make changes to Notification Details.

Summary of Steps

  • Log into your iMonnit.com account from an Administrator or the User you are editing (if that User has permission to edit their own configuration).
  • Click the Users tab in the primary menu in the left-hand sidebar.
  • Click the User you want to edit.
  • Click the Notifications tab.
  • Edit the desired configurations.
  • Click the Save button.

Email Address

This will be the email address Monnit uses to send out Rule notifications, System Maintenance notifications, and password reset emails.

Clicking the small "play" icon will send a test message to the configured email address. If a user has a configured email address, they will be available to be selected as an email recipient when configuring Rules.

Text Settings

This is where you will select how SMS messages are sent from the iMonnit Online portal to your SMS device. The toggle will allow one of two elections:

  • External Delivery
  • and Direct SMS

For details on SMS delivery, see SMS Alerts: Differences Between External Provider and Direct Delivery

If Direct Delivery is selected, click the small "play" icon to test if you have adequate Notification Credits.

Voice Call Number

This is where you will configure the phone number to which you would like Voice Call Notifications sent. 

The small "play" icon will send a test notification. As with Direct Delivery, Voice Call Notifications are charged by Notification Credits. The number of Notifications Credits charged per call varies by country.

Adding a user as a recipient to a Rule

After a User's Notification Details are configured, they can be included as a recipient of a Rule, as shown in the screenshots below.

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