Editing the Content of Maintenance Notifications in Classic View

We send maintenance notifications to inform our customers of upcoming server maintenance. Reseller accounts can view and edit these upcoming maintenance notices before being released to your users. Editing the maintenance notice will give your users a more customized message.

Summary:

To view our Maintenance banner, follow these steps:

1. Click on the Administration tab from the Home Menu
   

2. Hover / click on the Settings tab
   

3. Select the Maintenance link
   

Upcoming Maintenance Windows

Clicking on the Notice, will expand the notice to allow for override options:

Edit Description

• The Description is the message the customer will see when they log in

Edit Email Body

• The Email Body is the message that will go out to your customers email informing them of the upcoming maintenance.

Edit SMS Description

• The SMS Description is the message that will go out to your customers who are signed up for SMS text messaging, to informing them of the upcoming maintenance.
• This field has a short 120 character limit due to the size restriction of SMS messages.

Don’t forget to save

The Upcoming Maintenance Window looks the same, because it is showing the default message, however the display message has been changed

Your Upcoming Maintenance Window is now customized. Congratulations!