You may see an error indicating ERR_TOO_MANY_REDIRECTS after installing and attempting to activate your iMonnit Express 4.0 software. If you see this, it is likely a result of using an Activation Key meant for a previous version of iMonnit Express. You will need to purchase a key for the current version of Express 4 in order to properly activate the software. This article should assist you in resolving the issue.
Note: The most common cause of this error is using an Activation Key that was purchased for a previous version of Express. In order to successfully activate the current version of iMonnit Express v4, you will need a key purchased for that version. Attempting to activate with an Express Key purchased for a previous version of Express (version 3 or 2 for example) will result in this error. If you do not have a current key, please contact your salesperson or sales@monnit.com to purchase a current Express Activation Key in order to resolve this.
Summary of Steps
- Purchase/retrieve a current iMonnit Express 4.0 Activation Key from Monnit or your reseller
- Using Windows Explorer, rename the file at the following location to “ExpressCore.db.old”
Note: you will need Administrator privileges in order to do this.
C:WindowsSystem32configsystemprofileAppDataRoamingExpressCore
3. Restart the computer
4. Launch the Services.msc program in Windows (you can generally search “services” in Windows Search)
Note: you will need Administrator privileges in order to do this.
- Find the iMonnit Express service list of the Services.msc program of Windows, right click, and select Stop
- Find the iMonnit Express service list of the Services.msc program of Windows, right click, and select Start
- Clear your cache and cookies from your browser
- Attempt to visit the “localhost” site in your browser
- Complete the iMonnit Express Activation
The redirects error you encounter may differ between browser as demonstrated by the screenshots below.
