Notification (Alert) Delay Function

Keywords: notifications, alerts, snooze, settings


Summary:

This article, will explain the process of setting the "Delay" function for notifications (alerts) from the iMonnit online sensors portal.



Notifications are an integral part of a Monnit® remote monitoring system. The system can alert you when a sensor detects certain conditions or if the battery power is getting low. In order to make it quick and easy to setup notification in iMonnit, notifications can be assigned to multiple sensors on your account. For example a single "Low Battery" notification can be applied to all sensors on your account or a single temperature condition alert can be applied to multiple temperature sensors, so you do not have to create a notification for each individual sensor. 

When setting up a notification in iMonnit, there is a delay function which sets the frequency of alerts being sent from the system if the condition is met. This prevents the system from sending the notification too frequently, allowing the user to determine how often they want to be reminded if a sensor is triggering the notification. Recently we've made a change to the way notifications (alerts) are sent from the iMonnit online portal. Prior to this change, a notification used for multiple sensors would share the same snooze timer for all included sensors. When one sensor would send an alert, it would prevent any other sensors sharing the same notification from sending an alert until the shared snooze timer elapsed. Now you can determine if the timer should be applied to all included sensors or each included sensor individually.

Configure Event Action: System Action
To link a system action to the trigger we've created:

  • Select System Action from the select list under the Event Information header.

  • Scroll down to the System Action section.

  • The Action to be Done select list has the following options.

    • Acknowledge: Automatically acknowledge an event. When an event is triggered, actions will continue processing until the event is acknowledged or the temperature returns to a value that no longer triggers the event.

    • Full Reset: Reset your trigger so it is armed for the next reading. 

    • Activate: Enable an event trigger.

    • Deactivate: Disable an event trigger.

  • Select the Delay dropdown menu.  By default, this is set to "No Delay."
  • The delay can be set anywhere from 2 minutes to 12 hours. Choose a delay time. 
  • Select the Add button.