Ice cream is one of the world’s most favorite treats. Have you seen the face of a child that accidentally drops their ice-cream? It usually ends in crying and a temper tantrum. Just like a child that loses their ice cream, manufacturers of the same delicious treat don’t like to lose theirs either. That is why they are using Monnit’s remote monitoring solutions to track cooler and freezer temperatures and to detect if cooler doors are left open.
The Hershey Creamery Company was founded in 1894 by Jacob Hershey and his four brothers: Isaac, Paris, Ephraim and Eli Hershey (no relation to Milton S. Hershey of the Hershey Company). Since 1894, Hershey’s® has strived to “guarantee quality products, provide excellent service, establish competitive prices and provide a true value to the customer.”
Hershey’s Creamery wanted to update their cold storage temperature tracking and reporting process, which previously used old style tachographical charting (where a pen connected to a physical thermometer scribes a mark on a round chart) to record freezer temperatures. They wanted a reliable and accurate temperature monitoring system that could provide alerts if something was wrong and also relay temperatures back to their headquarters quicker. Their previous process did not provide alerts and took about 3-4 days to manually change out the charts and mail them to their headquarters for review and record keeping. In testing, they found that their existing charts were less accurate in tracking temperatures to Monnit’s wireless temperature sensors which are accurate to within 1-2 degrees.
They are currently using Monnit sensors at 5 of their production locations and will push out to an additional 28 locations in the coming months. Since installing Monnit’s solution this year, the system has already helped them at least 2 times, one of which was a refrigerated storage truck cooler failure where the system alerted them, saving ~$10,000 worth of ice cream.