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Ordering Gen1 Products

We would like to take a moment and thank you again for being a loyal customer over the past 11 years. We know as you transition to ALTA, you’ll see vast improvements in product reliability, security, range, and battery life. Now, as a reminder, here are some important items and dates that relate to Gen1 products to keep in mind for 2021.

  • New customers may not purchase Gen1 products. Please see our ALTA product line.
  • Current Gen1 customers may purchase products until Dec 31, 20211
  • Technical support will continue on Gen1 products until Dec 31, 2022. Limited Gen1 technical support will be available after 2022.
  • Monnit’s 1 year warranty on products purchased the last day of 2021 will be valid through the last day purchased of 2022.
  • We require a minimum order value of $1,000 on all orders of Gen1. If you’re unable to meet those minimums, we ask that you consider moving to the ALTA product immediately.
  • Gen1 customers wanting to replace their devices with ALTA products will receive a 50% discount off their first ALTA order. (Does not apply to partners or distributors.)

Placing Your Order

Monnit is not able to offer all of the Gen1 product that was previously offered. The products available for order through the end of 2021 are amongst the top selling Gen1 products sold in the past. If the product you need is not on the list, you will need to contact your Monnit sales rep to place an order for the ALTA equivalent. If you don’t have a sales rep, please email info@monnit.com, and your request will route to a sales person.

To place your order, please follow this link. An order form of what can be ordered is provided for you. Please fill it out and submit for processing. A sales representative will contact you to finalize payment.

If you have any questions, you may contact us at 801-561-5555 and press 2 for sales. Otherwise, we look forward to servicing your current Gen1 needs and look forward to helping you transition to ATLA in the future.


1While supplies last.