If a Sensor in its Aware State for More than 48 Hours Does Not Trigger an Aware State Action

Sensors in Aware State for more than 48 hours


If a sensor has been in its Aware State for more than 48 hours, Actions (Advanced Notifications) based on the Aware State will no longer trigger. The system assumes that a condition on which a sensor has been monitoring will have been acknowledged within 48 hours.

Resetting the Aware State

In order to resolve this, you will need to edit the Aware State configurations as per this article so that the current reading falls within the normal operating threshold. After the sensor accepts this configuration, you can edit the Aware State Threshold back to previous configurations, save, and once this has been done the sensor can again trigger Actions based on the Aware State.

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